Refund policy

Refund & Return Policy

At Ariha Organics, we strive to provide high-quality products and ensure our customers have a satisfying shopping experience.

Due to the nature of our food and consumable products, returns are generally not accepted once an order has been delivered. However, if you receive a damaged, incorrect, defective, or incomplete product, please contact us within 24 hours of receiving your order.

To help us review your request, please provide:

• Your order number
• Clear photos or videos of the product
• Details of the issue

If your request is approved, we may offer a replacement, store credit, or refund depending on the situation.

Non-Returnable Items

The following items are generally not eligible for return:

• Opened or used food products
• Products damaged after delivery
• Products with broken seals caused after delivery
• Items returned without prior approval

Refunds

If a refund is approved, it will be processed through the original payment method or another suitable method agreed upon with the customer.

Please note that shipping charges may not be refundable unless the issue occurred due to our mistake. 

Order Cancellation

Customers may request to cancel their order before it has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

To request an order cancellation, please contact us as soon as possible with your order number.

Ariha Organics reserves the right to cancel orders due to product unavailability, pricing errors, payment issues, or other unforeseen circumstances.

If payment has already been made for an order cancelled by Ariha Organics, an appropriate refund will be arranged.

 

For any return or refund-related questions, please contact us through our official contact details.